Giving & Receiving Workplace Feedback
Everyone has the capacity for giving useful feedback and some people use it to more effectively than others. This practical workshop will teach you to recognise the characteristics of effective and ineffective feedback, and understand the impact different communication styles have on the giving and receiving of feedback. You will learn a simple and powerful model for delivering balanced feedback, especially in challenging feedback situations. The use of case studies and role-plays in the workshop will provide a platform from which you can recognise and critique effective and less effective approaches to giving and receiving feedback.
This course is offered in the following methods of delivery:
- Classroom training (one (1) full day to complete course); and
- Virtual Classroom learning.
Level of difficulty: Beginner
Maximum size group: 16 students
Certificate upon completion: Certificate of Completion